Tactical Approaches for Sales Operations Leaders, Session 1: The Importance of an Efficient, Effective and Integrated Roster Management Process
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Description
In this session, speakers will discuss the following topics:
- A brief introduction to Roster Management for Pharma and its unique value proposition to improve Sales Ops efficiency
- Why pharma operations needs to embrace roster management transformation:
- Incentive compensation eligibility relies on updated roster information.
- Territory alignments take rep location as a key input for balanced, well designed territories.
- Personnel changes, to plan for backfills, or take any other decisions for the territory
- Fleet, sampling, legal, and training systems all rely on latest rosters to plan for their respective processes.
- Key challenges faced by Sales Operations leaders in absence of a roster management system:
- Manual, Excel-based maintenance of roster data is time consuming, complex and error prone.
- Employee assignment changes all the time and often sales operations is in reactive mode to such changes.
- Reliance on HR system to maintain employee assignment data.
- A discussion of the ultimate goals of undertaking a roster management transformation and what successful implementations look like
Presenters:
- Nandana Kondur, Associate Director, Axtria
- Anuj Mahajan, Associate Director, Axtria
- Dhiren Patel, Principal, Axtria
- Gaurav Sharma, Senior Director, Axtria